Privacy Policy

Effective Date: February 15, 2026

Introduction

Buskit ("we", "us") operates the Buskit mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and your choices. By using the App, you agree to this policy.

Information We Collect

Information you provide:

Phone number — to create and verify your account via OTP.
Name — for your profile.
Delivery address — to deliver your orders.
Order details — items ordered, order history, and reviews.
Profile photo — optional, if you choose to upload one.

Information collected automatically:

Device information — device model, OS version, and unique identifiers.
Location — with your permission, to show nearby stores and enable delivery tracking.
Notification tokens — to send order updates via push notifications.

Permissions

The App may request these permissions. You can manage them in your device settings:

Location — delivery address detection and live order tracking.
Camera — profile photo and barcode scanning.
Microphone — voice search.
Storage — saving invoices and caching images.
Notifications — order status alerts.

How We Use Your Information

Verify your account via phone OTP.
Process and deliver your orders.
Provide live delivery tracking and route information.
Send order updates and delivery alerts.
Process payments securely via third-party payment providers.
Improve the App and fix issues.
Comply with legal obligations.

Third-Party Services

We use the following third-party services, each governed by their own privacy policies:

Firebase (Google) — phone authentication, push notifications, real-time delivery tracking.
Google Maps — maps, address lookup, and delivery routes.
Payment providers — secure payment processing. We do not store your payment card or UPI details.

Data Sharing

We share your information only when necessary:

With delivery partners (your name, address, phone) to fulfill orders.
With sellers to prepare your orders.
With payment processors to complete transactions.
When required by law.

We do not sell your personal data to third parties.

Data Security

We protect your data using HTTPS encryption, secure storage, and access controls. No system is 100% secure, but we take reasonable measures to safeguard your information.

Data Retention & Deletion

We retain your data while your account is active. You may request account and data deletion at any time by contacting us at the email below.

Children's Privacy

The App is not intended for children under 13. We do not knowingly collect data from children under 13.